Privacy policy

Tropical Ticket Privacy Policy

This Policy Was Last Updated August 23, 2024.

Tropical Ticket ("PORTAL") maintains the https://www.tropicaltickets.com Website.

PAYMENT CONFIRMATION:

Once the payment is made, the confirmation notice will be sent to the client via email within 24 hours of receipt of payment.

                                                                                                                                              

Cookie Policy: 

 A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

REFUND POLICY:

Refunds will be done only through the Original Mode of Payment.

  • United Arab Emirates is our country of domicile, and stipulate that the governing law is the local law. All disputes arising in connection therewith shall be heard only by a court of competent jurisdiction in the UAE.

  • Visa or MasterCard debit and credit cards in AED will be accepted for payment.

  • We will not trade with or provide any services to OFAC (Office of Foreign Assets Control) and sanctioned countries in accordance with the law of the UAE.

  • Customers using the website who are minors (under the age of 18) shall not register as Users of the website and shall not transact or use the website.

  • Cardholders must retain a copy of transaction records and merchant policies and rules.

  • Users are responsible for maintaining the confidentiality of their accounts.

  • All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties.

  • https://www.tropicaltickets.com will not pass any debit/credit card details to third parties.

  • https://www.tropicaltickets.com takes appropriate steps to ensure data privacy and security, including through various hardware and software methodologies. However, https://www.tropicaltickets.com cannot guarantee the security of any information that is disclosed online.

  • The https://www.tropicaltickets.com website is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties, different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information they collect.

  • The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, customers are encouraged to frequently visit these sections to stay updated about changes on the website. Modifications will be effective on the day they are posted.

The Collection, Process, and Use of Personal Data

At Tropical Ticket, our esteemed users are our top priority. Hence, we put a lot of effort into providing personalized user convenience supported by excellent service. This Privacy Policy covers the experience we provide for users aged 18 and over on our platform.

The information you share with Tropical Ticket allows us to help you find your passion while giving you a pleasant user experience.

Our CEO reminded us of the commitment "to touch each and everyone's life positively" and work towards building a relationship of trust with our esteemed users "to build a better world today and for our generations to come." Our way of doing that is to be transparent and let you know in a clear, prominent, and easily accessible manner how we collect, use, share, and protect your data.

Our Policy outlines:

  • What Does This Privacy Policy Include?
  • Why and how we collect your data?
  • How Do We Collect Information and What Type Do We Collect?
  • How your personal data is protected and used?
  • When and with whom specifically do we share your data?
  • What choices you can make about how we collect, use, and share your personal information?

Tropical Ticket Privacy Policy Frequently Asked Questions

What Does This Privacy Policy Include?

This Policy covers how and why we collect, share, use, and protect your personal information:

  • Within our Tropical Ticket operations in the United Arab Emirates
  • On our website and mobile app where this Privacy Policy is uploaded.

Personal information is information that identifies you or can be reasonably linked to information that identifies you. For example, when you sign up for registration, we collect personal data/information, such as full name, mobile phone number, email address, and credit or debit card information.

What is Our Undertaking of Accountability?

We have designated a team of trained associates responsible for ensuring compliance with this Policy. We require all those who manage customers' personal information to do so correctly and under our policies.

How Do We Collect Information and What Type Do We Collect?

We collect information from you in two ways:
(1) information we receive directly from you, and (2) information we receive indirectly from others.